JW Marriott Desert Springs Resort & Spa

74-855 Country Club Drive, Palm Desert, CA 92260 US near Exit 131 on I-10 (~3.7mi)
View Map Reservations: +1-800-760-7718
4.5 Star Property Near Desert Willow Golf Resort
Select Your Room:
10/07/2022 - 10/08/2022
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of JW Marriott Desert Springs Resort & Spa

Below are the verified reviews from guests that we have booked recently:
"Service was lacking."
Overall Score2.0/ 5
Upon arrival to my room there was trash (water bottle and papers) on my patio. Second day the trash was still not removed when housekeeping came through to refresh towels. The show leaked and there was water on the floor following a shower (both days). I have a photo. Very dangerous if someone doesn't see the water they could slip and fall. The hinges on the door to the bathroom stall in the room were lose. Starbucks was the only coffee location on the main lobby level and in the mornings there were lines with over 20 people. I had to walk to a nearby coffee shop. Food in the restaurant was mediocre. The Spa service was wonderful but I paid for that service separately from my room.
(Individual traveler, booked 1 room), from US flag
07-Apr-2022 Verified Review, stayed from Sun Apr 03 to Tue Apr 05 2022 at a $742.49 average nightly rate.
"First Class!"
Overall Score4.0/ 5
Excellent for family vacations and anyone who needs a few day of relaxation. A resort with everything you need to enjoy your stay. My daughter's 40th birthday celebration was a very enjoyable event for special family and friends. The staff was great.
(Individual traveler, booked 1 room), from US flag
24-Mar-2022 Verified Review, stayed from Sat Mar 19 to Sun Mar 20 2022 at a $615.99 average nightly rate.
"Bad second time visit experience."
Overall Score2.0/ 5
Book queen beds for three rooms, after check in and go to the rooms turn in to three king bed rooms 😞 also one of toilet room with crack tile, after switching the two queen beds rooms turn in to very edge side of hotel almost can’t find it and have to go though outdoors area.
(Group coordinator, booked 3 rooms), from US flag
28-Dec-2021 Verified Review, stayed from Fri Dec 24 to Sat Dec 25 2021 at a $334.41 average nightly rate.
"The hotel is amazing and beautiful!"
Overall Score4.0/ 5
The hotel is amazing and beautiful. Our room is very clean and I linked the bathroom which is modern. Rock Wood Grill Restaurant was great.
(Individual traveler, booked 1 room), from US flag
23-Dec-2021 Verified Review, stayed from Mon Dec 20 to Thu Dec 23 2021 at a $318.99 average nightly rate.
"Beautiful resort have a fantastic time."
Overall Score5.0/ 5
Beautiful resort have a fantastic time.
(Individual traveler, booked 1 room), from US flag
22-Feb-2021 Verified Review, stayed from Sat Feb 20 to Sun Feb 21 2021 at a $494.99 average nightly rate.
"Overall good but too noisy."
Overall Score3.0/ 5
Had an overall good stay. Good dining options. Our room was close to the lobby which was very loud and the noise level bothered us.
(Individual traveler, booked 1 room), from US flag
03-Dec-2019 Verified Review, stayed from Wed Nov 27 to Sat Nov 30 2019 at a $162.34 average nightly rate.
"So Noisy"
Overall Score3.0/ 5
The hotel and our room was lovely, however, our room overlooked the main lobby and, even 6 floors up, it was so unbelievably loud we could not sleep. Even when the live music finally stopped at 10pm the chatter from the people in the lobby bar made it sound like they were sitting in the room with us. This went on until the wee hours of the night making it impossible to sleep. If you stay here be sure to ask for a room far far away from the lobby or you will not get a moments peace.
(Group coordinator, booked 2 rooms), from US flag
30-Nov-2019 Verified Review, stayed from Thu Nov 28 to Sun Dec 01 2019 at a $164.65 average nightly rate.
"Sucked"
Overall Score1.0/ 5
Facility is great. Employee base sucks.
(Individual traveler, booked 1 room), from US flag
30-Nov-2019 Verified Review, stayed from Fri Nov 29 to Sun Dec 01 2019 at a $311.38 average nightly rate.
"Desert Oasis"
Overall Score5.0/ 5
Great place! The pool is beautiful and draws a large crowd. The greens were prestigious and perfect. I was sorry to see the birds kept on display in cages. I am a parrot owner and not a fan of seeing animals used for entertainment or spectacle.
(Individual traveler, booked 1 room), from US flag
09-Apr-2019 Verified Review, stayed from Sat Apr 06 to Sun Apr 07 2019 at a $212.06 average nightly rate.

Summary of Verified Reviews

90
Excellent

Summary of 1,726 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 90/100 based on reviews from all travelers.

Excellent club hotel. Close to Starbucks. Great pool. Great location.

Service

79/100
392 reviews

Service is friendly and professional, especially the pool/beach service. Reception and housekeeping are average, but management is not great. Recreation staff is nice. Room service is perfect. Valet service is ok. Booking process should be better organized.

Location

79/100
191 reviews

Well-located, although unfortunately the parking isn't easy. Great sightseeing, restaurants and shopping nearby.

Pool

72/100
154 reviews

Great but poorly cleaned pool.

Room

70/100
338 reviews

Big enough rooms with awesome views. Guests complain about cleanliness, maintenance, and furnishing. Bathrooms are large but with substandard cleaning. Rooms need updating with bad TV's and A/C. Shower can be a problem.

Breakfast

66/100
35 reviews

Decent and moderately priced breakfast.

Cleanliness

54/100
118 reviews

Quite clean. Problems with cleanliness in rooms, bathrooms, and pool area. Clean hotel facilities.

WiFi

45/100
6 reviews

Complaints about WiFi.

Rated 79/100 based on reviews from families.

Pleasant entrance area. Great shopping.

Location

74/100
38 reviews

Well-located, although unfortunately the parking isn't easy.

Service

70/100
78 reviews

Great service, but bad reception. Service is professional and friendly. Room service is perfect.

Breakfast

69/100
5 reviews

Breakfast is average.

Room

62/100
76 reviews

Decently clean rooms with okay furniture and beautiful views. Outdated, insufficiently maintained rooms with poorly rated bathrooms. Shower can be a problem.

Pool

61/100
36 reviews

Acceptable pools with some cleanliness complaints.

Cleanliness

53/100
38 reviews

Rooms are moderately tidy but pool area could use more attention. Clean hotel facilities.

Value

40/100
16 reviews

Value for money could be better.

Rated 78/100 based on reviews from couples.

Spacious rooms. Great location.

Service

78/100
19 reviews

Friendly service.

Amenities

77/100
21 reviews

Nice building.

Location

75/100
13 reviews

Great location.

Pool

73/100
10 reviews

Great pool.

Room

64/100
29 reviews

Spacious rooms.

Cleanliness

54/100
9 reviews

Quite clean.

Value

44/100
10 reviews

Value for money could be better.

Rated 83/100 based on reviews from all travelers.

Excellent club hotel. Close to Starbucks. Great pool. Great location.

Location

80/100
184 reviews

Well-located, although unfortunately the parking isn't easy. Great sightseeing, restaurants and shopping nearby.

Service

79/100
383 reviews

Professional service with decent reception and housekeeping. Recreation staff is nice. Good pool/beach service. Room service is perfect. Great valet service. Management should be more attentive.

Pool

74/100
152 reviews

Great but poorly cleaned pool.

Room

69/100
329 reviews

Average rooms, with okay balconies. Big rooms with lovely views, but poorly-maintained with poor furniture. Untidy, outdated rooms with bad TV's and A/C. Bathrooms are large but with substandard cleaning. Shower can be a problem.

Breakfast

64/100
33 reviews

Decent and moderately priced breakfast.

Cleanliness

55/100
115 reviews

Quite clean. Problems with cleanliness in rooms, bathrooms, and pool area. Clean hotel facilities.

WiFi

45/100
6 reviews

Complaints about WiFi.

Rated 78/100 based on reviews from families.

Great view. Great shopping.

Location

77/100
32 reviews

Great location.

Service

71/100
76 reviews

Friendly, professional service, though reception is subpar. Room service is perfect.

Pool

64/100
34 reviews

Acceptable pools with some cleanliness complaints.

Room

60/100
70 reviews

Rooms are somewhat clean but have fantastic views. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

Cleanliness

55/100
36 reviews

Rooms are moderately tidy but pool area could use more attention. Clean hotel facilities.

Value

42/100
15 reviews

Value for money could be better.

Rated 71/100 based on reviews from couples.

Spacious rooms. Great location.

Service

77/100
17 reviews

Fantastic service.

Amenities

76/100
19 reviews

Nice building.

Location

75/100
12 reviews

Great location.

Pool

73/100
10 reviews

Great pool.

Room

63/100
26 reviews

Spacious rooms.

Cleanliness

54/100
9 reviews

Quite clean.

Value

41/100
9 reviews

Value for money could be better.

Review Semantics by TrustYou

Property Description

When you stay at JW Marriott Desert Springs Resort & Spa in Palm Desert, you'll be on a lake, within a 5-minute drive of San Jacinto Mountains and El Paseo Shopping District. This 4.5-star hotel is 4.7 mi (7.6 km) from Living Desert Zoo and Gardens and 5.7 mi (9.2 km) from Indian Wells Tennis Garden.

Stop by the hotel's restaurant, Rockwood Grill, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Make yourself at home in one of the 884 guestrooms featuring iPod docking stations and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. 50-inch Smart televisions with cable programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Desert Willow Golf Resort - 0.4 km / 0.2 mi
San Jacinto Mountains - 4.9 km / 3 mi
Classic Club - 5.1 km / 3.1 mi
Desert Holocaust Memorial - 5.3 km / 3.3 mi
El Paseo Shopping District - 5.4 km / 3.4 mi
McCallum Theatre - 5.9 km / 3.7 mi
The Gardens on El Paseo - 6.5 km / 4 mi
The River at Rancho Mirage - 6.5 km / 4.1 mi
Adagio Galleries - 6.6 km / 4.1 mi
Sunnylands Center and Gardens - 6.9 km / 4.3 mi
Rancho Las Palmas Shopping Center - 7.1 km / 4.4 mi
Rancho Las Palmas Country Club - 7.2 km / 4.4 mi
Westfield Palm Desert Shopping Center - 7.2 km / 4.5 mi
Palms to Pines Plaza West Shopping Center - 7.3 km / 4.6 mi
Living Desert Zoo and Gardens - 7.6 km / 4.7 mi

The nearest airports are:
Palm Springs Intl. Airport (PSP) - 21.2 km / 13.2 mi
Bermuda Dunes, CA (UDD) - 10.8 km / 6.7 mi
Thermal, CA (TRM-Jacqueline Cochran Regional) - 29.9 km / 18.6 mi

The preferred airport for JW Marriott Desert Springs Resort & Spa is Palm Springs Intl. Airport (PSP).

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Palm Desert? This hotel has facilities measuring 25000 square feet (2323 square meters), including a conference center.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Shopping on site
  • Golf cart
  • Proposal/romance packages available
  • RV, bus, truck parking (surcharge)
  • Golf clubs (equipment)
  • Lockers available
  • Outdoor furniture
  • Pool umbrellas
  • Number of meeting rooms - 41
  • Coworking spaces
  • Conference space size (meters) - 2323
  • Swimming pool
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of spa tubs - 1
  • Number of poolside bars - 1
  • Braille or raised signage
  • Number of outdoor pools - 5
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 15
  • Firepit
  • Visual alarms in hallways
  • Multilingual staff
  • Conference center
  • Electric car charging station
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Turkish bath/Hammam
  • Number of coffee shops/cafes - 1
  • Elevator
  • Fitness facilities
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Covered parking
  • Wheelchair-accessible concierge desk
  • Dock
  • Number of buildings/towers - 3
  • Total number of rooms - 884
  • Number of floors - 8
  • Professional property host/manager
  • LGBTQ friendly
  • No rollaway/extra beds available
  • Express check-in
  • Wheelchair-accessible van parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Garden
  • Picnic area
  • Free newspapers in lobby
  • Full-service spa
  • Wedding services
  • Pro shop
  • Walkway to water
  • Couples/private dining
  • Designer stores on site
  • Luggage storage
  • Children's games
  • Express check-out
  • Grocery/convenience store
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Sauna
  • Steam room
  • Conference space
  • Valet parking (surcharge)
  • Free pool cabanas
  • Hair salon
  • Tennis on site
  • Computer station
  • Terrace
  • ATM/banking
  • Wheelchair accessible path of travel
  • Golf course on site
  • Pool sun loungers
  • Conference space size (feet) - 25000
  • Concierge services

Airport & Shuttle Information

From AirportPalm Springs (PSP) - PSP• Hotel direction: 11 mi W• Driving directions: Turn left on to ElCielo, left at Ramon Rd, right at BobHope Drive, left onto Country ClubDrive. Resort is approx. 3 miles onthe right.• Estimated taxi fare: 30.00 USD (oneway)Los Angeles (LAX) - LAX• Hotel direction: 130 mi W• Driving directions: Make a left ontoCentury Blvd, take the 405 north, takethe 10 east, exit Cook Street and goright Make a right onto Country cluband a left into the resort.• Estimated taxi fare: 500.00 USD(one way)Ontario (ONT) - ONT• Hotel direction: 78 mi W• Driving directions: Take the I-10east, exit Cook Street and go rightMake a right onto Country club and aleft into the resort.• Estimated taxi fare: 125.00 USD(one way)

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

No Pets

Misc Fees / Policies

  • Fee for continental breakfast: USD 29 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Covered valet parking fee: USD 39.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 43.42 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Nearby fitness center access
  • Bicycle storage
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Self parking
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property.

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place and guests are provided with hand sanitizer.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

About Marriott Hotels and Resorts

  • 3,900 hotels spanning 72 countries
  • The Marriott Rewards is a free program where members can earn points before, during, and after their stay and redeem points for hotel stays, shopping, and travel
  • Free Wi-Fi for reward members
  • Mobile check-in services

The Marriott Hotels and Resorts highlights above are subject to change without notice.

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